Your order will be processed in 72 hours (Monday-Friday) after placing an order. Shipment usually takes 7-15 working days, pending on your location.

We currently ship to North America and most countries in Asia. If your country is not listed at checkout, reach out to us and we'll try to make it happen!

We offer free shipping on all orders over $99 USD. Otherwise, the shipping fee is $6.99 USD.

You can track your order using the chat or via "Track Your Order" at the foot of the website.

Unfortunately, it is not possible to return or exchange your order. Please contact us for any issues with broken items.

We're sorry for the inconvenience. Please contact us and provide the following information:

1. Order number

2. Name and address

3. Telephone number

4. Photo of the issue

5. Brief explanation of the problem

We'll do our best to send a replacement part or a new product as soon as possible.

1. Do not immerse wooden toys in water. Clean with a slightly damp cloth, without using any detergents or solvents.

2. Do not leave wooden toys outdoors or in damp spaces.

3. Keep toys away from heat sources and direct sunlight.

4. The materials and paints are safe, but try to avoid letting children put the toys in their mouths.

5. Regularly check for signs of wear and tear, and do not use damaged toys.

At Peckpeck, we prioritize the safety of your children. Please follow these guidelines:

1. Avoid letting small children put the toys in their mouths.

2. Do not leave toys outdoors or in damp spaces.

3. Clean toys with a soft, damp cloth, and allow to dry thoroughly. Do not use detergents.

4. Regularly check for damage and wear, and do not use damaged toys.

5. Some toys may have small parts and are not suitable for children under 3 years old